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Anita Advances from Janitor to Supervisor at AbilityOne Contract Site

Anita Advances from Janitor to Supervisor at AbilityOne Contract Site

December 10, 2022 / Jennifer Kuper / News

Anita is operating floor equipment. She is looking at the camera and smiling.

Anita has dedicated more than 11 years to providing exceptional service to customers and colleagues at a prominent General Services Administration building in Washington, D.C. During that time, she has been promoted three times into positions of increasing responsibility in support of an AbilityOne Program custodial contract.

Anita started with Didlake in 2011 as a Janitor working on the night shift. In 2014, she was promoted to Floor Equipment Operator. Customers remarked that Anita’s floors always shined and she was often referred to as “the best floor tech ever.”

“Her floors were awesome. They had a beautiful shine and lust to them. She paid attention to detail, corners and edges. If she had to get down on her hands and knees on a floor pad, she would do that. She wasn’t afraid to do anything,” said Betty Williams, Operations Manager, Didlake.

Anita was promoted again in 2016, this time to Lead Worker. She excelled in that role as well, ensuring employees had the appropriate equipment and work schedules, and consistently demonstrating she was there for employees.

In 2018, Anita was promoted to her current position as Supervisor. In this role, she trains employees to complete all assigned tasks following standard operating procedures and using CleanTelligent software for daily quality control inspections. Anita works the mid-day shift weekdays and is considered essential personnel. She reports to duty even when the government is closed.

“Anita is very dedicated to her work and the people we serve,” said Williams.

A prime example, Anita learned American Sign Language (ASL) to better communicate with two employees who are hearing impaired.

“Sometimes you have to go, go, go because of what’s going on at the site. I thought, ‘How am I going to communicate with Bryant and Argachew?’ So, I downloaded an ASL app and taught myself sign language with their help. I started remembering the basics and blossomed. I got this now; It took me about a year and a half,” Anita said.

“I like being the Supervisor. When I started as a janitor, I didn’t think I was going to be able to be a supervisor but once I got there, I love it now. I enjoy working with my coworkers and doing the schedules,” Anita said.

Anita aspires to be Project Manager someday, but noted she wants to build on her experience as a Supervisor first. Her job with Didlake allows her to support herself and her daughter.

“Since I’ve been working with Didlake, I got a car and my own place, and money to shop. I’m a single mom. I have a daughter who is 3. I love being around family, especially with my daughter, taking her places like toddler playhouses and to play outside at the playground. I want to purchase a house for me and my daughter so we can have a big yard with a playground,” said Anita.

Anita owes some of her employment success to her father, who helped her build a foundation in custodial services.

“Before coming to Didlake, I was working with my father. The majority of my family is in the custodial field. He was teaching me everything like cleaning classrooms and bathrooms, and doing floor work. He worked in schools,” Anita said.

Anita brought those skills with her to Didlake and hit the ground running, adding valuable technical, people and leadership skills during her tenure.

“She has grown with Didlake with her leadership skills and her job knowledge,” Williams said. “She has been working with different people with different types of disabilities. Every person we work with is different so training them and working with them is different. She has mastered that very well. They like her very much. The customers do as well; I never get a complaint.”

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  • Home
  • About Us
    • Our History
    • Our Commitment to Quality & Exceptional Service
    • Executive Leadership
    • Affiliations & Memberships
    • Corporate Credentials & Licensing
    • Community Outreach and Partnerships
    • Integrity: Our Whistleblower Policy
    • Blog
    • Didlake in the News
    • News
    • Press Releases
    • Newsletter Signup
    • Contact Us
  • Our Services
    • Business Services for Government
      • Didlake Core Capabilities – NAICS & NIGP
      • We Deliver Expert Knowledge & Exceptional Quality
      • Partner With Us
    • Business Services
      • Didlake Document Imaging
      • Didlake Photo Imaging
      • The UPS Store 6272 at George Mason University
      • The UPS Store 6631 at Center at Innovation
  • Our Programs
    • Day Support Program
      • The Community Engagement Program
      • The Group Day Program
      • Volunteerism — A Day Support Activity
      • Tour Our Program Locations
      • Eligibility | Funding & Payment Options
      • How We Work With You
    • Employment Services Program for People with Disabilities
      • Didlake Supported Employment Services
      • Pre-Employment Transition Services for High School Students
      • Transitioning from High School to the Workforce
      • Our Employment Services Team
  • Support Our Mission
    • Disability Resources for Businesses
    • We Create Opportunities
    • Support Didlake
    • Advocacy
  • Careers at Didlake
    • Apply for a Job
    • Disability Documentation Requirements
    • Reasonable Accommodations
    • We Invest in Our People
    • AbilityOne® Program Jobs
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  • Employment Services Program for People with Disabilities
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    • Pre-Employment Transition Services for High School Students
    • Transitioning from High School to the Workforce
    • Our Employment Services Team
  • Day Support Program
    • The Community Engagement Program
    • The Group Day Program
    • Volunteerism — A Day Support Activity
    • Tour Our Program Locations
    • Eligibility | Funding & Payment Options
    • How We Work With You
  • Business Services for Government
    • Didlake Core Capabilities – NAICS & NIGP
    • Expert Knowledge & Exceptional Quality
  • Business Services
    • Didlake Document Imaging
    • Didlake Photo Imaging
    • The UPS Store 6631 at Center at Innovation
  • About Us
    • Affiliations & Memberships
    • Blog
    • Community Outreach and Partnerships
    • Contact Us
    • Corporate Credentials & Licensing
    • Didlake in the News
    • Integrity: Our Whistleblower Policy
    • News
    • Our Commitment to Quality & Exceptional Service
    • Our History
    • Press Releases
    • Newsletter Signup
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  • Careers at Didlake
    • Apply for a Job
    • Disability Documentation Requirements
    • Reasonable Accommodations
    • We Invest in Our People
    • AbilityOne® Program Jobs
  • Support Our Mission
    • We Create Opportunities
    • Support Didlake

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