
Quality Measures - Business Service Center Employment (Sheltered Employment)
| SHELTERED EMPLOYMENT | ACTUAL PERFORMANCE | |||
| MEASUREMENT | INDICATOR | FY07 | FY08 | FY09 |
| Personal Growth | % of Program Participants Meeting Yearly Objectives |
63% | 74% | 85% |
| Stability | % of Program Participants in Attendance |
76% | 89% | 90% |
| Program Participant Satisfaction |
% of Satisfied Responses on the Satisfaction Survey |
90% | 95% | 89% |
| Growth | Units of Service1 | 9,246 | 9,518 | 10,260 |
1. Units of service are defined as one day of program participation by an individual.