Quality Measures – Individual Supported Employment

INDIVIDUAL SUPPORTED EMPLOYMENT		ACTUAL PERFORMANCE
MEASUREMENT	INDICATOR	FY09		FY10		FY11
Good Wages	Average Wages	Comm¹: NISH²:	$10,836 $20,850	Comm: NISH:	$10,950 $22,402	Comm: NISH:	$12,400 $22,709
Personal Growth	% of Program Participants Meeting Yearly Objectives	75%		72%		72%
Stability	% of Program Participants Employed 1 Year or More	96%		97%		82%
Program Participant Satisfaction	% of Satisfied Responses on the Satisfaction Survey	97%		98%		98%
Growth	Units of Service³	16,700		22,278		29,618

Comm = Commercial Supported Employment
NISH = AbilityOne Employment on Government Contracts
Units of service are defined as one hour of program participation by an individual.

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